FAQ - BeZoned license and user management

You can purchase BeZoned directly through the Microsoft Marketplace (AppSource), with billing and payment handled via your Microsoft admin account.

To read about the subscription plans go to the BeZoned web site by clicking here.

In order to invite users to BeZoned they will need a BeZoned license. Licenses can be purchases from the BeZoned web site, and they can then be assigned to users via the Microsoft admin account page:

• Subscription management

• User license management

New users will need to install BeZoned Teams app, either directly from inside Microsoft Teams or following this link.

The user can now enter BeZoned and enter the Lobby area. From here he/she can enter an office workspace or create a new one. If an office workspace is restricted, then the user vil need an invitation from a workspace admin to enter. This can be done from inside the BeZoned office workspace.

Office workspaces are 1:1 connected with a Team in Microsoft Teams. Thus, it is also possible to administrate who are allowed in an office workspace in the Team settings in Microsoft Teams.

To cancel your BeZoned subscription, you’ll need to use the Microsoft Teams admin panel:

1. Sign in to the Microsoft Teams admin panel using an account with administrator permissions.

2. Locate your BeZoned subscription under the list of active services or licenses.

3. From there, you can cancel the subscription or adjust the number of BeZoned licenses as needed.

Only Microsoft Teams account administrators can perform this action. 

You can explore the full version of BeZoned completely free for 30 days within your organization. The trial is available to all new users who sign up for BeZoned.

Getting started is simple: click Get Free Trial on the web site or click here.

Once BeZoned is installed, you can invite others to join - either one by one or by inviting your entire organization from inside BeZoned.

With the free trial, your organization can use BeZoned for up to 30 days. First time you open BeZoned after the trial ends, you’ll be asked to choose a paid plan.

You won’t be charged automatically. To subscribe, you will be guided to the Microsoft Marketplace (AppSource). Payment is handled via your organization’s Microsoft account. You’ll need admin access to Microsoft Teams or assistance from a system administrator to start the subscription.

Learn about the different plans for BeZoned here.

The trial period applies to your organization. This means it starts when the first person in your organization signs up. If – for example – you start using BeZoned five days later, you will only be able to use the trial version for 25 days.

If your trial expires before you’ve had time to try BeZoned, or if you still need to test something specific, please contact us by clicking here.

To run BeZoned you need to have a Microsoft 365 or Teams for Business plan, e.g.:

·         Microsoft Teams Essentials

·         Microsoft 365 Business Basic

·         Microsoft 365 Business Standard

·         Microsoft 365 Business Premium

·         Microsoft 365 E1 / E3 / E5

To get the best user experience, we recommend using Microsoft Teams desktop version for either Windows or Mac.

Also note, full access to the AI functionality requires the upgraded Copilot version.

BeZoned fully complies with GDPR and protects your personal information using Secure Sockets Layer (SSL) encryption. This ensures your data is securely encrypted before it’s sent from your device to our servers. Learn more about our privacy policy here.

Your non-BeZoned business data is stored directly in your Microsoft Teams account. It remains protected and backed up by Microsoft, according to their terms and conditions. Furthermore, your business data can always be accessed directly within Microsoft Teams, even if you stop using BeZoned.

BeZoned also uses Microsoft Teams authorization for both security and convenience through Single Sign-On (SSO). No extra password is required, and all user management is handled by your Microsoft Teams administrators.

We truly value your input - it helps us make the online office experience feel natural and intuitive. Whether you have suggestions, ideas, or encounter challenges, we encourage you to share your feedback directly with us.

Inside every BeZoned office, click the Feedback button in the upper-right corner. This opens the BeZoned Community Hub, where you can:

• Share your feedback and ideas.

• Read what other users have suggested.

• Explore our Roadmap and see what features have already been released.

You can visit the BeZoned Community Hub anytime to stay connected and help shape future updates.

To review the general terms and conditions for using the BeZoned solution please read the BeZoned License Agreement.

If you need help setting up your account or have questions about using BeZoned, we offer several ways to get support:

• Installation Guide – Step-by-step instruction video to help you install and configure BeZoned.

• User Onboarding Guide – Easy video guide to get on board with BeZoned in minutes.

• Personal Help – Contact our support team for one-on-one assistance tailored to your needs. Simply fill out the contact form here.

You can find all resources in the BeZoned Community Hub or reach out directly through the Support option here.